As you can imagine, theClub, like any other business, has been impacted by the lockdown and we would like to thank you for your continued support and patience.

For those members who have not yet returned to theClub since March 2020, or for those of you that have not already done so, you will be required to set up a profile on the My Wellness programme; This will allow you to book the facilities for when you visit. For details on how to do this you would need to sign up to our online booking system where you can book places to be able to use the swimming pool, gym, classes etc.

You can do this by downloading the My Wellness App (which is free) on your mobile phone or tablet from the App Store (if using an Apple device) or if you have an android phone/device, please log into the Google store.

Once you have downloaded the app you will need to complete your details, it will then ask you to choose your club, please select ‘theClubandSpa Bristol’

You will now have registered to be able to book online and can select the times you would like to use the club’s facilities.

We appreciate that some of you have not been in regular exercise for some time and would like to stress the importance of taking things easy on your return. If you do want to see one of our fitness professionals for advice, please make sure you contact us on your return and we can book this in for you.

Whilst theClub has been closed we have been able to look at all the feedback and make some improvements, so when you return, you’ll hopefully notice some changes.


So you know, they include:

  • Upgrade of the heating boilers, which will keep a consistent temperature on all pools and Jacuzzis.
  • Installation of a new timer system for the air bubbles on all Jacuzzis - this means that you do not have to press the buttons and it will turn on and off automatically. It will help us maintain these facilities better and mean that you don’t have to move to enjoy this facility.
  • The poolside sauna has had two new heating stoves installed and will allow us to maintain the temperature at around 90 degrees.
  • The poolside and women’s steam room has had new parts fitted and is fully operational.
  • Replaced four underwater LED pool lights.
  • Full repaint of the poolside.
  • Installation of a new poolside clock plus all the ceiling lights have been changed to a brighter LED.
  • All the women and men’s toilet cubicle partitions and doors have been replaced, as well as new toilet roll holders and flushes.
  • All the mirrors have been replaced in the women’s changing rooms plus the addition of some new planters.
  • The gym has been totally repainted, and all machines have been serviced and fixed.
  • All TV channels are operational, including Sky Sports and BT sports.
  • All spin bikes have been serviced.
  • In the addition to the above, we have replaced an air handling unit that serves the poolside and also replaced our three pool chemical dosing systems, with the latest state of the art system.


In terms of reopening, the following restrictions will still be in place until the 17th of May.

  • Sauna and steam rooms to remain closed, but the pool and jacuzzis will be open.
  • Gym and studios will be open, with virtual classes to start with.
  • Addition of outside spin classes to the wellness timetable including three early morning and two evening classes.
  • We will be running outdoor fitness classes @10am Monday to Friday, weather permitting.


Both the balcony and Bottega terrace will be open from 8am-4pm, serving teas, coffees, cakes, etc and for lunch between 12.00pm - 2.30pm, seven days a week. Guests will be able to eat on the balcony or Bottega terrace, with table service only on the balcony.

Please note, our opening hours will be as follows 6.15am – 10.00pm Monday to Friday and 8.00am – 8.00pm Saturday and Sunday.

We also like to try and get as many people as we can to follow us on social media including Facebook, Instagram and Twitter.  It’s a great way for us to keep you up-to-date with everything club related.

For those of our members that pay by direct debit, you do not have to do anything as your payment will be taken as normal in May. During the time we were closed if you did cancel your direct debit with Harlands you will need to reinstate this, please can you contact them directly on 01444 449166 or visit the Harlands website.

For those who pay annually, we will be adding the time we were closed onto your remaining months.

I would like to end and say we will do everything we can to make everyone’s experience the best it can possibly be and I, along with my team, will be committed to making this happen.


Jason Eaton

Club and Spa General Manager

Back to News

Latest Tweets

Search News

Sign up to our Newsletter