Membership FAQs

When I have joined when can I start using theclub?

If you want to start your membership straight away then your membership will be activated immediately allowing you to use the indoor pool, steam room, sauna, spa and classes. If you would like to use the gym you will need to have a gym induction. This can usually be booked in for you 24-48 hours after joining, in some cases there maybe availability on the day of joining.

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Why do I need to have a Gym Induction?

All new members need an induction to comply with Health and Safety regulations and also to show them how to work the gym equipment.

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What will I get included within my Wellness Plan?

Full induction of the gym equipment, wellness system induction, goal setting consultation and tailor made programme.

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How long will my Gym Induction take?

• 45 minutes – 60 minutes

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Do I still need an induction if I have used gym equipment before?

Yes, all new members must have an induction however the induction time can be reduced for you down to 15-20 minutes.

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Do you offer Personal Training?

Yes, we have Personal Trainers who specialise in a variety of areas, our trainers have a range of personal training packages avaialble to suit everyone’s needs and budgets.

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What areas of expertise will the staff have that work at theclub?

All of our staff are trained to the highest standard and possess any required qualifications needed to complete their role.

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What type of Changing Room Facilities do you have?

Separate shower cubicles each with complimentary shampoo and conditioner, private cubicle and open changing area, large wooden lockers with hanger, shoe space – operated by a padlock. We also have a range of power hairdryers, along with complimentary cotton wool pads and complimentary hand, nail and body lotions.

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Can I bring children into the club?

Yes, but they must be accompanied by a member, children who are non members and are from ages 3-16 will cost £7.50 for the day, under 3’s are free of charge.. Children’s access times for members and non members are from 11am-7pm Monday – Saturday and 8am-7pm on Sundays and Bank Holidays.

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Can I bring adults into theclub if they are not a member?

Yes, but they must be accompanied by a member. Price: £15 for a full day pass the times of the full day pass are from 6.30am-10pm Monday – Saturday and 8am-9pm on Weekends and Bank Holidays. If you have any questions please email theclub@cadburyhouse.com and a member of our team will respond within 24 hours

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